• Achieve and maintain the highest standards of quality and service in all aspects of the work carried out.
• Acquire and supply safe, effective, and high-quality pharmaceutical products that meet or exceed customer expectations in a compatible, timely, and cost-effective manner.
• Operate and continuously develop a Quality Management System (QMS) that meets regulatory requirements defined in the guidelines on good manufacturing and distribution practices for medicinal products for human use.
• Ensure that customer requirements and expectations are determined, communicated, and fulfilled with the aim of achieving complete customer satisfaction.